Contact information

We're Here to Help

Whether you're getting ready for your next cruise, planning a day on the water, shopping for the perfect personalized gift, or simply have a question about your order, our crew is here to help.

At One Nautical Mile, we believe great customer service should be as reliable as your favorite captain. We'll do our best to answer your questions and get you back on course as quickly as possible.

📧 Customer Support

The fastest way to reach us is by email or using the contact form below.

Email: support@onenauticalmile.com

We aim to respond to all inquiries within 1–2 business days.

Our customer support hours are:

Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

Please note that we are closed on weekends and major U.S. holidays.